We have been doing this since 2015
Off The Record launched in 2015 in Seattle, Washington. In the early days, we fought traffic tickets in a handful of states. Today, OTR operates in all 50 states and helps people deal with traffic tickets, DUIs, misdemeanors, and other legal matters through a network of 1,000+ vetted partner law firms.
In the early years, we worked hard to earn every ounce of trust. Callers were skeptical — they had never heard of us, and the idea of hiring a lawyer through an app felt unfamiliar. Today, after a decade in business and hundreds of thousands of happy customers, that skepticism has been replaced by referrals, five-star reviews, and repeat clients. We have earned our reputation the hard way, and we are proud of it.
The numbers speak for themselves
- 500,000+ cases handled
- 97% nationwide success rate — favorable outcomes across all case types
- 1,000+ partner law firms across all 50 states
- Money-back guarantee on eligible traffic tickets — if we do not win, you get your legal fee back
- 1-business-day cancellation policy — change your mind within 1 business day for a full refund, no questions asked
It is through these policies and results that we have earned the trust of hundreds of thousands of customers. We were the first in the industry to introduce concepts like SmartMatch and a money-back guarantee for legal services. We do this because when customers put their trust in us, we want to return that trust with policies that show we have their back.
What people say about us
You do not have to take our word for it. Hundreds of thousands of reviews are available across every major review platform:
Across all of these platforms, OTR maintains a high star rating. Search for us on any of them and read what real customers have to say.
⭐ Our favorite stat:
Customer referrals is our largest growth channel. Most new customers come to OTR because someone they know — a friend, a coworker, a family member — had a great experience and told them about it. That is the kind of trust you cannot buy.
Ask around — chances are someone in your circle has already used OTR.
Is fighting a ticket even legal?
Not only is it legal — it is a constitutional right.
Whenever you are charged with an offense, you have the right to face your accuser and the right to have your day in court. This is one of the foundational principles of the American justice system. Fighting a traffic ticket or contesting a criminal matter is not gaming the system or finding a loophole — it is exercising a right that the Constitution guarantees you.
It is a shame that so few people take advantage of this right.
Take traffic tickets, for example. Most drivers simply pay the fine, plead guilty, and accept the consequences — higher insurance premiums, points on their record, and a mark that follows them for years. For more on why fighting is almost always the smarter move, see The benefits of fighting a traffic ticket.
OTR exists to make exercising that right as easy as paying the fine.
What is OTR's role?
OTR is a technology platform — not a law firm. We are the facilitator. When you book a case, our SmartMatch algorithm connects you with the right local attorney for your specific charge and court. From there, we manage the case from start to finish: matching, communication, updates, and support.
Think of it like this: you do not search the internet for a random lawyer and hope for the best. You use OTR, and the system — backed by 10+ years of real case outcome data — finds the best match for you. For the full step-by-step, see How Off The Record works.
Do we work with good attorneys?
We work with great attorneys. Our partner firms are vetted, experienced, and held to a high bar. Here is what that looks like in practice:
- 97% success rate Our attorneys consistently deliver favorable outcomes across 500,000+ cases. That kind of track record does not happen by accident.
- They back the money-back guarantee Every partner attorney understands and agrees to OTR's money-back guarantee. When a case outcome qualifies for a refund, it is never a surprise to the firm. They stand behind it.
- We hold them accountable OTR monitors every case. Attorneys who do not meet our standards — whether on success rates, communication, or client experience — do not stay in the network.
We are picky about who we work with. Our attorneys are pickier about who they work with. It works out well for everyone.
Still not sure? Here is what you risk
Let us be direct: you risk nothing by booking with OTR.
- If you change your mind, you can cancel within 1 business day for a full refund
- If your eligible traffic ticket case is not resolved favorably, you get your legal fee back
- If no attorney can take your case, we cancel it and refund you in full
The only thing you risk by not booking is a ticket on your record and years of higher insurance premiums.
✅ 500,000+ cases. 97% success rate. Money-back guarantee. 1-business-day cancellation. Hundreds of thousands of 5-star reviews.
We have spent a decade earning this trust. Now it is your turn to experience it for yourself.
Ready to give us a try?
Visit our booking wizard to enter your ticket or charge details and get an instant quote. It takes a few minutes, and if you change your mind, you are covered.
